News, views and events related to the services we provide to government, charity, education and research customers.

  • Guide to managed cloud services

    Cover of Managed cloud services guide

    A guide which explains what managed cloud services are and helps you assess whether building your own in-house capability, or outsourcing to a specialist provider is the right choice for your organisation. 

  • Guide to strategic cloud adoption

    Strategic cloud adoption for government

    This guide is suitable for senior officers within government who are responsible for business and IT transformation, estate management and mapping IT to business strategy.

  • Guide to optimising charity websites for donations

    Optimising charity websites report cover

    We examine key areas of website performance to help charities improve how they use their site for fundraising. We look at mobile performance, desktop speed, accessibility and the overall donation journey on PC and mobile. We also compare the website performance of five major categories of charities; aid, children, environment, health and animal and interview digital leads from some of the UK's biggest charities to identify concerns and examples of best practice.

  • Guide to procuring accredited cloud services

    Cover of guide to producing accredited cloud services

    This step-by-step guide will help government organisations through the process of procuring cloud services via Digital Marketplace. It covers what accredited cloud services are, procurement preparation, comparing suppliers and how to make the final decision. The guide offers insight and questions to ask at every stage of the procurement cycle to help government compare suppliers on a like-for-like basis.

  • Report on delivering cloud first

    Delivering cloud first government report cover

    This report will help government IT decision-makers look at how they can use cloud to transform their organisation and improve services. Based on a survey of 800 civil servants and interviews with senior civil servants and CIOs on the current state of government cloud adoption along with future plans.



  • Guide to charity IT and digital teams working together

    How IT and marketing can work together charities report cover

    We look at how digital and IT teams can work together to successfully manage and deliver digital projects in the charity sector. We also look at roles and responsibilities, what barriers prevent charities improving the delivery of digital projects, and how these can be overcome in co-operation with IT to deliver the best results.



  • UKSG Glasgow

    UKSG Glasgow 30 Mar 2015 - 01 Apr 2015

    The UKSG conference is a major event in the scholarly communications calendar and attracts around 900 delegates - librarians, publishers, content providers and intermediaries - from around the world.

  • Adobe Licensing eDrop-In Session

    Adobe Licensing eDrop-In Session 01 Apr 2015

    An opportunity to ask Adobe's UK Education Account Director your questions about Adobe licensing

  • OpenAthens MD training: Bath

    OpenAthens MD training: Bath 14 Apr 2015

    OpenAthens MD training in the beautiful city of Bath. This is a full day course on the MD interface for new administrators.

  • OpenAthens LA training: Bath

    OpenAthens LA training: Bath 15 Apr 2015

    OpenAthens LA training in the world heritage city of Bath. Come and learn how to use our local authentication offering in the city of Nash, Loach & Selassie.



  • Seamless, simple, cost-effective: a new solution for local directory integration

    Our recent survey titled “Librarians’ experiences and perceptions of Identity and Access Management” collected responses from over 550 librarians worldwide, over 60% of which told us that access management is a source of friction. Respondents primarily cited the lim...

  • Speed, simplicity and a seamless user experience for library resource management

    Fifteen years ago I attended a publishing conference that included a session from a senior European executive at Google. One thought has stuck with me over the years: Google wanted to “Get the user off the Google homepage and to the information they were looking for as ...

  • Improved user journey for OpenAthens

    A redesigned login process for OpenAthens subscribers was presented at last week’s OpenAthens UK user group meeting in London. Eighteen attendees from higher and further education sites came along to the second of the new format meetings, held at the School of Oriental ...

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