Contact us

Essential phone and email contacts for Eduserv services and directions to our Bath office.

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Get in touch

Phone
0844 5000 115
Email
contact@eduserv.org.uk

General contact us

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Contact Form

Customers

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Find us

Royal Mead
Railway Place
Bath
BA1 1SR
UK

Tel: 0844 5000 115
Fax: +44 (0) 1225 474 301
Email: contact@eduserv.org.uk

Reception is open 08:30 - 17:30 Monday to Friday. We are open as usual over Christmas apart from Christmas Day, Boxing Day and New Year's Day, when the office will be closed.

For Managed Service, Cloud and Digital

New enquiries

Call 0844 5000 115 or email sales@eduserv.org.uk

Existing customers

Visit https://support.eduserv.org.uk/

For Domain Registration Customers

If we take care of your domain registration with Nominet, please contact us on support@eduserv.org.uk for any domain name related queries you may have, including complaints and instances of domain name abuse, you should expect to receive a response with a few hours and no more than 5 days. 

For Chest Agreements

Questions about Chest Agreements, your licence or your account: email help@eduserv.org.uk or call 01225 470523.

For OpenAthens

Users

Lost your username, password? Contact your organisation's OpenAthens administrator.

International callers can contact reception at +44 (0) 1225 474300

New enquiries

UK - email openathens@eduserv.org.uk, telephone +44 (0) 1225 470 596

International - email openathens@eduserv.org.uk, telephone +1 706 521 0706

Existing customers

If you have questions about your OpenAthens subscription email athenshelp@eduserv.org.uk.