Eduserv’s Executive Briefing Programme delivers independent opinion on the role of digital in ensuring the future of public services, and provides opportunities for the public and third sector to share learning.

The programme is directed by a steering group of public sector officers and engages through several streams of thought-provoking content including research reports, articles, workshops and roundtable discussions.

The whole world is changing and we need to change too, because if we don’t it will continue to erode our relevance and ability to deliver our services in the way that all citizens are adapting and changing to how they run their lives.

Emma Marinos, Director of Modernise, Southwark LBC - Speaking as part of the ‘Skills for digital change’ research

Jos Creese
Principal analyst

Jos guides the briefing programme research (with the help of our steering group), speaks regularly at conferences and chairs our roundtables.

Jos has over 25 years' IT management experience: he has held a number of CIO and non-executive director positions, including with Hampshire County Council as CIO and CDO, supporting business change programmes enabled by IT and leading many IT shared services and IT partnerships in the region.

Natasha Veenendaal
Programme Manager

Working closely with Jos Creese, Principal Analyst, and the steering group of senior local government leaders, Natasha aims to increase sector-wide understanding of the impact and benefits of digital.

Before her role at Eduserv, Natasha spent 14 years working in international publishing and events. First in the financial sector and more recently in digital - delivering conference agendas on topics such as app development, IoT, enterprise mobility, cloud and digital marketing.

Recent reports

Digital leadership: putting people first

 The findings from a panel discussion of public and third sector digital leaders, talking about how to catch-up with the private sector in the digital revolution.

Finances role in public sector transformation

This report examines in particular how finance professionals view their organisation’s progress with digital strategies and transformation needs and whether or not the full potential is being reached, either internally or externally.

Local Government cloud adoption in 2018

Working with Socitm and with first hand reports from councils at different stages in their journey, this report investigates opportunities, barriers and success stories of cloud adoption in local government.

Public sector cloud adoption

This research was conducted between April 2018 and December 2018, and a is a direct follow-up to ‘Local Government Cloud Adoption in 2018: Research, Insight and Case-Studies to Inspire’ that Eduserv and Socitm jointly produced.

More Executive Briefing Programme insight

Our Steering Group


Lesa Annear

Cornwall Council

Reporting to Chief Executive. Lesa is the director responsible for Corporate Services including Finance, Human Resources, Legal Services and Customer Services. Lesa is also the Strategic Director for the Council's complete Transformation programme.

William Benson

Tunbridge Wells Borough Council

William has been Chief Executive of Tunbridge Wells Borough Council since 2009. Prior to that he was Deputy Chief Executive and has held a number of senior manager roles in local government. His background is in international development and he spent three years with the International Development Select Committee in the House of Commons and a period of time working within the voluntary sector.

Paul Brewer

Adur and Worthing Councils

Paul is the director responsible for digital transformation and the following services: finance, legal, human resources, engineering, surveying, business services, health and safety, emergency planning. "Our strategy is doing". Passionate about the role of digital and design thinking in public services and busy making it happen in Adur and Worthing.

Neill Crump

Worcestershire County Council

Neill leads the Digital and Customer Services at Worcestershire County Council to deliver our World Class Digital Council aspirations. As part of this work, Neill chairs both the Worcestershire Office of Data Analytics for all public sector partners and Sustainable Transformation Plan Digital Programme with the NHS.

Karl Goatley

Sussex Partnership

Sussex Partnership, with University status, specialises in the development and delivery of Mental Health and Learning Disabilities services across the South East of England, operating in circa 150 buildings across Kent, East and West Sussex, and Hampshire. Karl's role is to underpin the Trust’s strategic objectives which are detailed in the new ‘2020 Vision’.

David Hopkins

Milton Keynes Council

Cllr David Hopkins has been an elected member at Milton Keynes Council since 1990. He is currently Deputy Mayor of Milton Keynes and will be Mayor for the year 2017/18. David’s career has focused on working in IT. For the past five years he has been Business Director of The Milton Keynes Education Trust. David works closely with Socitm and is a member of the Local Government CIO Council.

John Jackson

London Grid for Learning

Jon is one of the top 25 IT Leaders in the UK (across all sectors) according to Computing Magazine and is also a member of the national team (Local Digital Alliance) advising DCLG on Digital Strategy post-election.

Emma Marinos

Southwark Council

Emma is the Director of Modernise at Southwark Council, where she provides strategic leadership for workforce, workplace, ICT, digital and business transformation. She believes that local government can continue to evolve so that it remains relevant to its citizens and that it is vital to support staff along the journey of change.

Steve Mullineaux

South Hams District & West Devon Borough Councils

Steve is Group Manager Support Services in a shared service for arrangement for South Hams District and West Devon Borough councils. As well as being responsible for HR, Finance, IT, Legal, Audit and Design services, Steve is also running the innovative T18 transformation programme across the 2 councils, the £4.5 million programme will deliver annual combined savings across the authorities of £3.3 million.

Barry Pirie

Wiltshire Council

Barry Pirie is Director of People and Business at Wiltshire Council and is currently responsible for HR & OD, Strategic Assets and Property Operations, ICT, Business Services - Finance, Customers Services and Registration Service.

Matt Prosser

Dorset Councils Partnership

Matt Prosser has worked in local government for over twenty years. Prior to becoming Chief Executive of the Dorset Councils Partnership serving North Dorset District Council, West Dorset District Council and Weymouth & Portland Borough Council, Matt worked as shared Strategic Director for South Oxfordshire and Vale of White Horse Councils for seven years managing a wide portfolio of statutory and non-statutory services.

Omid Shiraji

Camden Council

One of a new breed of next-generation IT leaders, Omid Shiraji is currently the interim CIO at Camden Council, previously holding senior technology leadership roles in the private and third sectors as CIO for Working Links and Director of Service for City University London.

Mark Stone

South Oxfordshire and Vale of White Horse District Councils

Mark is a transformation director who has a career spanning worked across multiple councils and public service organisations.

Dilys Wynn

Dilys is a director level HR professional with considerable experience of creating effective workforce and OD strategies, developing high performing HR teams and managing change in both the public and private sectors.

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