Insight

Delivering services better, faster, and cheaper – means the public and third sectors must find ways to reduce risk and cost of failure. This can in part be achieved by increasing staff awareness and understanding of cloud technologies, as well as planning and executing cloud transformation with the full backing of their senior leadership teams. Take our short quiz and find out ...

The General Data Protection Regulation (GDPR) replace the previous Data Protection Act and considerably tightens up the rules on privacy and consent. In the first of a series of articles on GDPR, Martyn Jansen, Contracts and Legal Compliance Manager for Eduserv, explains why compliance with GDPR – although not fully required until 2018 – should be very much on the CIOs agenda ...

20 examples of Digital Design Principles applied

Top ten findings from our roundtable: 'Designing for digital service delivery'

Supported by Eduserv, our Data Platform specialist, Victoria Holt has been conducting post-graduate research into database management. When I discovered she'd won a national award for her work, I caught up with her to find out more... You’ve recently won an award from the Open University. What was it for? The award is the 2016 AOUG Will Swann Award for Innovation and Knowledg ...

Eduserv unveils its latest addition to its managed web security platform Protect.eduserv.org.uk, as part of its cyber resilience capability. The service enables public and 3rd sector customers to benefit from protection equal to that of the largest enterprises. The Protect.eduserv.org.uk platform enables customers full visibility into their web protection services, including ...

At this year’s annual PSE ICT conference, delegates gained valuable insight from a panel of experts on “how local authorities are approaching digital change”. Speakers included Simon Hughes of Mid Sussex District Council and Maryvonne Hassell of Aylesbury Vale District Council, who each shared their experiences of how their own organisations achieved success via two very differ ...

How charities are re-engineering their processes, data, infrastructure and websites to drive business change.

This year the government announced that £4.2 billion will be spent on bringing the NHS into the digital age – paper free, kite-marked apps, digital records, click and collect prescriptions, free Wi-Fi in hospitals and citizen access to personal records which we can control and edit. The reality is far removed from this ambition, and the track record is littered with failed nati ...

This report, by Jos Creese, tackles the role of digital design and adoption