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Two major cyber-attacks recently brought chaos to services across the globe. But thanks to Eduserv’s team of security specialists, our clients were fully protected at all times. In May, the Wannacry cyber-attack spread a strain of ransomware by exploiting a vulnerability in older versions of the Windows operating system. When triggered, the malware locked the user’s computer a ...

Earlier this week James Mulhern shared a timely reminder for charities to be thinking about cyber resilience in Third Sector. Here James continues this conversation with some reflections since the Petya cyber-attack, and explains why a thorough combination of technical, personal and procedural controls are the best ways to reduce risk. It is inescapable that almost a day doesn ...

Your homepage is an important part of your overall digital strategy. Not only is it often the starting point for many users, but it’s also a front of house for your entire organisation. Getting it right can be tricky, especially when there are different services all vying to be centre-stage. Take the following short quiz and find out how well your homepage is performing agains ...

In the fifth article of our series on the new General Data Protection Regulation (GDPR), Vee Rogacheva, User Experience (UX) Designer for Eduserv, explains how organisations can review their website and apps to ensure GDPR compliance and a good user experience. For most organisations today, websites and apps are crucial for capturing the personal data they need to improve mark ...

in the third article of our series on the new General Data Protection Regulation (GDPR), James Mulhern, Chief Information Security Officer for Eduserv, looks at how GDPR will impact organisations’ cyber security efforts and how it could encourage improvement. 1. Make GDPR your opportunity to review and strengthen cyber security By its very nature, GDPR is designed to consider ...

In the second article of our series on the new General Data Protection Regulation (GDPR), Neil Adams, Compliance Officer here at Eduserv, explains the first five steps to compliance that organisations should be prioritising now. Right now, you’ll be hearing from a variety of sources about the many things that you need to do to prepare for GDPR. In fact, so much so that it can ...

Delivering services better, faster, and cheaper – means the public and third sectors must find ways to reduce risk and cost of failure. This can in part be achieved by increasing staff awareness and understanding of cloud technologies, as well as planning and executing cloud transformation with the full backing of their senior leadership teams. Take our short quiz and find out ...

The General Data Protection Regulation (GDPR) replace the previous Data Protection Act and considerably tightens up the rules on privacy and consent. In the first of a series of articles on GDPR, Martyn Jansen, Contracts and Legal Compliance Manager for Eduserv, explains why compliance with GDPR – although not fully required until 2018 – should be very much on the CIOs agenda ...

Supported by Eduserv, our Data Platform specialist, Victoria Holt has been conducting post-graduate research into database management. When I discovered she'd won a national award for her work, I caught up with her to find out more... You’ve recently won an award from the Open University. What was it for? The award is the 2016 AOUG Will Swann Award for Innovation and Knowledg ...

Last month, I attended a fascinating Charity IT Leaders (CITL) event and listened with particular interest to the keynote talk delivered by my colleague Jos Creese. Until recently, Jos was also president of the BCS (the Chartered Institute for IT) and his chosen theme for the year was IT Apprenticeships. As such, he was keen to tell the audience of charity IT leaders that as a ...

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