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The Department for Education (DfE) decided to make the move to Microsoft Azure as part of a wider modernisation programme that began two and a half years ago with a vision of becoming a more agile organisation, with the ability to bring new digital services to market rapidly.

Download the guide here This guide and the research on which it is based, has been carried out jointly by the ‘Public Sector People Manager’s Association’ (PPMA), and the Eduserv Executive Briefing Programme (EBP). We are grateful to the LGA who have reviewed and commented on the final draft. It gives practical advice to HR professionals to help them to equip their organisati ...

Sharing information and technology services across local authorities has changed. Sharing used to focus on realising efficiencies through economies of scale and user productivity improvements, at the expense of encouraging greater integration and collaboration across services. As shared services have extended beyond the back-office (with some councils merging front-office servi ...

We know from talking to our customers that the business case for the move can be complex to understand and finance professionals, in particular, are looking for more guidance around the value proposition and accounting treatment for cloud.  This video gives finance and IT professionals a better understanding of: • Cloud economics: changing cost dynamics and non-financial benef ...

Southwark embarked on a shared ICT service in November, with Brent and Lewisham councils, taking back direct control of their IT, after outsourcing technology requirements for many years. We began by holding workshops for senior managers in all three organisations to look at the parameters involved in shared services and to try and understand each other’s points of view. This ...

Eduserv’s Executive Briefing Programme have investigated the complexity and the variety of shared services relationships and the due diligence required to help to ensure success. Working with many councils and specialists in the field, our findings have been used to develop an assessment tool ‘RASP’ [Readiness Assessment for a Shared Services Programme] with Socitm, now freely ...

Shared Services in the public sector can mean many things, from an informal agreement to collaborate, to a deep and fully integrated model. We know that most councils are now in some form of shared service, and what is common is the need to do proper preparation and due diligence, both to agree what is going to be shared, but also to uncover the main agree of risk and vulnerabi ...

Our Executive Briefing Programme research found that cloud strategy within local authorities is still developing – for example with only 39% saying they have a cloud IT policy in place. Today many local authorities are considering public cloud for its flexibility and broad service offering. However, there are misconceptions about public cloud’s suitability for local government ...

With new innovative IT solutions to take advantage of, citizens expecting digital services and shrinking IT budgets, the demands on IT teams are ever-evolving. Therefore the way Local Authorities operate and manage their IT estates needs to evolve with it.   But how should they evolve? What does a modern IT operating model look like? And how does cloud fit into this? In th ...

Listen to the EBP skills for digital change webinar We are all told that ‘digital’ is much more about ‘people and cultures’ than it is about ‘process and technology’, so why is it that so many digital programmes still gravitate back to a technology focus (systems, websites, cyber, iPads, social media tools etc), and why are so few HR professionals at the heart of digital chang ...

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