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What is the briefing programme?

Within a political climate of austerity and change, Eduserv’s Local Government Executive Briefing Programme delivers independent opinion on the role of digital in ensuring the future of public services, and provides opportunities for local authorities to share learning. Click here for more information.

Shared Services in the public sector can mean many things, from an informal agreement to collaborate, to a deep and fully integrated model. We know that most councils are now in some form of shared service, and what is common is the need to do proper preparation and due diligence, both to agree what is going to be shared, but also to uncover the main agree of risk and vulnerabi ...

Our Executive Briefing Programme research found that cloud strategy within local authorities is still developing – for example with only 39% saying they have a cloud IT policy in place. Today many local authorities are considering public cloud for its flexibility and broad service offering. However, there are misconceptions about public cloud’s suitability for local government ...

With new innovative IT solutions to take advantage of, citizens expecting digital services and shrinking IT budgets, the demands on IT teams are ever-evolving. Therefore the way Local Authorities operate and manage their IT estates needs to evolve with it.   But how should they evolve? What does a modern IT operating model look like? And how does cloud fit into this? In th ...

Eduserv recently brought together an experienced panel from the public and third sectors to discuss digital leadership. An audience of over 40 specialists and interested parties listened to the discussions about the key drivers and hurdles in progressing towards a digital future, and then took part in a lively round of Q&A. This report provides a summary of the key discuss ...

Listen to the EBP skills for digital change webinar We are all told that ‘digital’ is much more about ‘people and cultures’ than it is about ‘process and technology’, so why is it that so many digital programmes still gravitate back to a technology focus (systems, websites, cyber, iPads, social media tools etc), and why are so few HR professionals at the heart of digital chang ...

Earlier this year Eduserv’s Executive Briefing Programme conducted extensive research into ‘Skills for digital change’.  Our research found that sometimes there is lack of understanding amongst HR professionals about what ‘digital’ means and the steps that HR/OD professionals should be taking to equip themselves and their organisation’s workforce for the future. As a follow-up ...

The word ‘digital’ can be unhelpful or even misleading if it is not explained carefully. It is a widely used but often a poorly defined term. At the same time, it’s a term that local government needs to get to grips with – and not just those who are perceived to be working in ‘digital’ or technology roles, but across the workforce. The Eduserv Executive Briefing Programme’s l ...

In-depth research report jointly produced with the PPMA to support the development of digital skills in local government.

This article was originally published in the MJ It is generally accepted that creating digital public services is more about changing culture and behaviours in organisations than it is about introducing new technologies. It is surprising therefore that we seem to spend relatively little effort either defining what we really mean by ‘digital’ in practical terms, or the skills ...

Matt Prosser, Chief Executive, Dorset Councils Partnership, is guiding the Eduserv Executive Briefing Programme on our ‘Skills for digital change’ research as part of his role on the programme’s Steering Group. This month Matt shared his thought on digital leadership in The MJ.

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