Glossary of common terms

We want to try and avoid acronyms as much as possible, however sometimes they are unavoidable, especially in the tech world. The one that are eduserv-specific, we are trying to phase out...honest! Here are a few that you might hear:


AWS Amazon Web Services
BAF Business Approval Form
BCP Business Continuity Planning
BRM Bath Royal Mead (Eduserv's main office)
CRM Customer relationship management
BI Business Intelligence
NSOC Network Security Operations Centre
Azure Cloud Computing Platform and Services
LNS Licence Negotiation (now Chest)
IAM Identity and Access Management (now OpenAthens)
IMS Integrated Management System
o365 Microsoft Office Suite