Benefits of working at Eduserv


Here is our current list of benefits you can access as an employee of Eduserv. We are always actively looking for other benefits that we can offer you, so please contact the talent and organisational excellence team (HR), if you have any ideas or questions.

  • Full time employees receive 27 days’ holiday, plus eight bank holidays
  • We have a defined benefits generous pension scheme with 18% employer contribution and 8% employee contribution.
  • Annual travel season ticket loans with 10% discount
  • A cycle to work scheme
  • Tax free vouchers (Childcare vouchers)
  • Employee assistance programme
  • Flexible working and home working
  • A good causes and social fund
  • Health, wellbeing and environmental working groups
  • Payroll giving



The mentoring scheme enables employees to develop their personal and professional skills and knowledge by partnering with a colleague as a mentee or mentor.

"When the mentoring scheme was announced, I was interested. Being part of a small team within the organisation, I felt quite isolated from the bigger picture, and saw the scheme as a great opportunity to learn more about Eduserv as a whole, about what we do, why we do it, how we do it, where we were going and why. But I was concerned I might be too old, too experienced, too set in my ways. I was reassured that this was not the case, so I applied and was accepted.

When told the name of my mentor I had further doubts, as their world and mine did not obviously intersect. I went with it however, and am very glad I did – the contrast in experience, in role, in attitude and so on makes them the perfect foil and I am getting exactly what I hoped for so far. My mentor is knowledgeable, opinionated, experienced, they challenge me more and more and make me work to find the answers; it is exactly what I hoped for, even if it is not always within my comfort zone."

Ben Offiler - Business development executive


Buddy programme

When someone joins Eduserv, they will be matched up with a buddy, who will take them out for lunch up to three times. As well as a friendly welcome, this is a great opportunity to establish a point of contact, someone who can help new starters get to know Eduserv.

"Having a buddy when I first started was really useful because I got to learn more about the business from more of a personal point of view, as opposed to the corporate perspective.

You’re away from the office and so you feel more comfortable asking questions that you might not pose to your new line manager. Plus, there are loads of great places to eat in Bath (and Bristol!) so you get to sample the local area. Doubly good if you don’t live locally. It also helps to build relationships with people outside of your own team or department."

Lauren Faye, talent experience designer


Hack sessions

Hack sessions are a chance to look up from the regular day to day work and explore the new features of public cloud by making things – be that web, data or infrastructure.



We offer up to two days' paid time off to volunteer with a charity of your choice. We also provide a number of opportunities to take part in charitable activities throughout the year. Further information on the types of activities can be found on the Eduserv Facebook page.



Refer someone you know

If you refer someone you know for a job at Eduserv and that person passes their probation, you will earn a £1000 referral award, subject to tax and NI.

"James came to us and soon established himself as someone with strong IT sales experience who was able to quickly acquire information about the various OpenAthens products and services and then talk authoritatively about them to existing and potential customers.

Within a couple of months we realised we wanted to recruit someone to help me with publisher sales, so we asked James if he knew of anyone who might be suitable. James immediately thought of Kieran, as they’d stayed in touch, so James suggested Kieran check out the vacancy.

Kieran ended up applying and it was apparent at his first interview that he had done his research and spotted the key features of OpenAthens and how they could be valuable to publishers. He made an even stronger impression at his second interview and in his first six months has surpassed our expectations. Knowing how much we’ve spent on recruitment consultants in the past, the £1,000 bounty James received was money well spent."

Phil Leahy – Service relationship manager OpenAthens