Reports, views and events related to the services we provide to government, charity, education and research customers.


  • Bridging the digital performance gap in university websites

    This Report brings together research from a survey conducted alongside Universities UK of over 80 digital, marketing and communications professionals, supplemented with interviews with 10 leaders in the sector, to identify the key challenges and priorities when managing university websites.

  • Report front cover

    Delivering with digital

    This charity report provides a picture of the reality of digital, with examples of the different ways charities can and are delivering digital change across their organisations.

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from the Blog

  • Quiz: How usable is your homepage?

    Your homepage is an important part of your overall digital strategy. Not only is it often the starting point for many users, but it’s also a front of house for your entire organisation. Getting it right can be tricky, especially when there are different services all vying ...

  • Preparing for next year’s data regulation overhaul

    This article was originally published in The MJ In just over a year, the General Data Protection Regulation will go live, transforming the way councils collect and store personal data. When it comes into effect in May 2018, GDPR will lay down new rules covering consent...

  • 5 ways to make sure your digital services comply with GDPR

    In the fifth article of our series on the new General Data Protection Regulation (GDPR), Vee Rogacheva, User Experience (UX) Designer for Eduserv, explains how organisations can review their website and apps to ensure GDPR compliance and a good user experience. For most o...

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  • Esri UK Annual Conference 2017

    Esri UK Annual Conference 2017 16 May 2017

    Registration is open for the 2017 Esri UK Conference in London

  • UKSG Harrogate

    UKSG Harrogate 10 Apr 2017 - 12 Apr 2017

    The UKSG conference is a major event in the scholarly communications calendar and attracts around 900 delegates - librarians, publishers, content providers and intermediaries - from around the world.

  • Academic Applications Forum Meeting

    05 Apr 2017

    Informal meeting providing an opportunity to discuss the provision of applications software in universities and colleges

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