News, views and events related to the services we provide to government, charity, education and research customers.

  • Guide to managed cloud services

    Cover of Managed cloud services guide

    A guide which explains what managed cloud services are and helps you assess whether building your own in-house capability, or outsourcing to a specialist provider is the right choice for your organisation. 

  • Guide to strategic cloud adoption

    Strategic cloud adoption for government

    This guide is suitable for senior officers within government who are responsible for business and IT transformation, estate management and mapping IT to business strategy.

  • Guide to optimising charity websites for donations

    Optimising charity websites report cover

    We examine key areas of website performance to help charities improve how they use their site for fundraising. We look at mobile performance, desktop speed, accessibility and the overall donation journey on PC and mobile. We also compare the website performance of five major categories of charities; aid, children, environment, health and animal and interview digital leads from some of the UK's biggest charities to identify concerns and examples of best practice.

  • Guide to procuring accredited cloud services

    Cover of guide to producing accredited cloud services

    This step-by-step guide will help government organisations through the process of procuring cloud services via Digital Marketplace. It covers what accredited cloud services are, procurement preparation, comparing suppliers and how to make the final decision. The guide offers insight and questions to ask at every stage of the procurement cycle to help government compare suppliers on a like-for-like basis.

  • Report on delivering cloud first

    Delivering cloud first government report cover

    This report will help government IT decision-makers look at how they can use cloud to transform their organisation and improve services. Based on a survey of 800 civil servants and interviews with senior civil servants and CIOs on the current state of government cloud adoption along with future plans.

  • Guide to charity IT and digital teams working together

    How IT and marketing can work together charities report cover

    We look at how digital and IT teams can work together to successfully manage and deliver digital projects in the charity sector. We also look at roles and responsibilities, what barriers prevent charities improving the delivery of digital projects, and how these can be overcome in co-operation with IT to deliver the best results.





  • Delighting users with joined-up digital services

    Delighting users with joined-up digital services

    I recently lost my driving licence and I recently moved house. A lost driving licence registered to an incorrect address? That sounded like a lot of forms to fill out. Naturally, I put off doing it. Like a lot of people with busy lives, I continued to put off doing it u...

  • Get the mindset for tackling technical debt

    Get the mindset for tackling technical debt

    In my last couple of blog posts I've looked at what technical debt is, and how to audit for it. Now I will look at how to tackle the issue. If technical debt is an issue in your organisation you need to have the right mindset to tackle it now and stop it occurring in futu...

  • A Q&A with our ethical hacker

    A Q&A with our ethical hacker

    Sadi Zane, a Technical Information Security Analyst at Eduserv, explains his role as an ethical hacker and why it's a vital part of our service development and support.

Sadie Redman image

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