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  • Delivering business impact with technology

    Cover image of Delivering business impact with technology

    Today’s CEOs require their IT teams to be more focused on business outcomes. But what should IT leaders be prioritising, and what role does technology play? Understand the policies driving CEO thinking; and how IT can deliver business impact by cutting costs, reducing demand and improving services.

  • A digital student learning experience

    Digital student learning experience front cover

    This report explores the issues around the management and provision of learning resources in FE, highlighting UK colleges’ priorities to deliver a 'digital first’ teaching experience, and what more needs to be done to ensure the availability resources. It suggests some practical solutions to improving quality whilst reducing costs.

  • Guide to managed cloud services

    Cover of Managed cloud services guide

    A guide which explains what managed cloud services are and helps you assess whether building your own in-house capability, or outsourcing to a specialist provider is the right choice for your organisation. 

  • Guide to strategic cloud adoption

    Strategic cloud adoption for government

    This guide is suitable for senior officers within government who are responsible for business and IT transformation, estate management and mapping IT to business strategy.

  • Guide to optimising charity websites for donations

    Optimising charity websites report cover

    We examine key areas of website performance to help charities improve how they use their site for fundraising. We look at mobile performance, desktop speed, accessibility and the overall donation journey on PC and mobile. We also compare the website performance of five major categories of charities; aid, children, environment, health and animal and interview digital leads from some of the UK's biggest charities to identify concerns and examples of best practice.

  • Guide to procuring accredited cloud services

    Cover of guide to producing accredited cloud services

    This step-by-step guide will help government organisations through the process of procuring cloud services via Digital Marketplace. It covers what accredited cloud services are, procurement preparation, comparing suppliers and how to make the final decision. The guide offers insight and questions to ask at every stage of the procurement cycle to help government compare suppliers on a like-for-like basis.

  • Report on delivering cloud first

    Delivering cloud first government report cover

    This report will help government IT decision-makers look at how they can use cloud to transform their organisation and improve services. Based on a survey of 800 civil servants and interviews with senior civil servants and CIOs on the current state of government cloud adoption along with future plans.

  • Guide to charity IT and digital teams working together

    How IT and marketing can work together charities report cover

    We look at how digital and IT teams can work together to successfully manage and deliver digital projects in the charity sector. We also look at roles and responsibilities, what barriers prevent charities improving the delivery of digital projects, and how these can be overcome in co-operation with IT to deliver the best results.

  • Meet Emma Dent, our Service Excellence Manager

    I recently caught up with Emma, our newly appointed Service Excellence Manager to quiz her about her role and the difference it will make for our customers. So what exactly is a Service Excellence Manager? I'm responsible for improving the customer experience by instilling...

  • What Finance Directors want from IT leads post CSR

    With the imminent Comprehensive Spending Review set to fix further cuts in public sector and local government already dealing with its fifth year of budget reduction since 2010, you might expect the recent gathering of council finance directors for the Future of Local Govern...

  • Comprehensive Spending Review 2015: Eduserv Executive Briefing Programme predictions

    This Wednesday the Comprehensive Spending Review will be published. Over the last couple of months, I have spoken with government departments including HM Treasury, devolved administrations and a variety of leaders across local government about the impact of the Review.  No...