IT for public good
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From building engaging websites to hosting and managed services, we help the public sector get more from IT.
Helping government save money and transform public services through efficient IT.
Web development, Sitecore and Umbraco CMS and IT transformation services.
Secure cloud solutions, managed services and IT consultancy for local government.
Single sign-on, Chest Agreements, web hosting and cloud - we've worked with academia for over 20 years.
Our single sign-on service is used by thousands of clinicians worldwide.
As a not-for-profit and registered charity, we don’t have to focus on making a profit like other IT providers. Our customers genuinely come first.
It's easy to say you're different, but how many companies can prove it? Find out more about our way of working.
A full list of the organisations we're helping to make better use of IT, from leading charities to central government.
We're always looking for talented and motivated people to join our team. Find out more about what we can offer and our current vacancies.
From creative web developers to friendly service managers, we employ over 100 experienced members of staff.
Through our network of expert partners, from SMEs to larger providers, we can offer a wide range of services.
News, views and events related to the services we provide to government, charity, education and research customers.
Three years on from Government Digital Service’s ‘Cloud First’ policy announcement, we have tested the extent to which this has penetrated local government. With responses from 408 UK councils, this report provides a comprehensive picture of cloud use in local government.
The findings from a roundtable discussion with local government CIOs and shared service directors - including motivations for sharing, key factors for shared service success and barriers to to overcome.
To build a clearer picture of the state of cloud adoption in local government we asked every council in the UK a set of questions. This initial report – the first of two we will publish – shows the state of play of the top 100 councils by revenue.
It is arguably health and social care integration which will define and shape the role of technology in future public services design more than any topic. This report reviews the context and challenges, and provides recommendations towards creating integration.
This step by step guide offers advice on how local government organisations can assess their readiness for cloud. Following this, the guide will offer advice on how to begin to build a cloud strategy.
This report summarises the discussion and survey findings from Eduserv's research at "Think Cloud for Local Government", giving some new insight into cloud adoption maturity in local government.
Charity FDs are still unsure about how they should be supporting digital. In this briefing paper, we pull together six key conclusions that encapsulate the best ways FDs can support and encourage business change through digital without suffering the pitfalls and risks they fear most.
In this local government executive briefing paper, our principal analyst and former local government CIO Jos Creese shares his thoughts on whether creating a local equivalent to GDS and establishing local government digital standards would be a good idea.
Charity leaders still aren’t fully addressing the issues that will allow digital to become core to the way charities work. Without this top down approach to transformation, digital leads are worried that charities will cease to exist in a digital world. This report outlines 5 key areas that charity leaders should address to start moving the digital agenda forward.
A list of the latest Chest Agreements for online resources, databases and videos. The agreements are estimated to save universities and colleges a collective £59 million pounds.
A list of the latest Chest Agreements for academic software licences. The agreements are estimated to save universities and colleges a collective £59 million pounds.
Only a small minority of charities are making headway on the digital agenda.
This report outlines our manifesto for digital change in charities - four clear messages for Heads of Digital and charities who want to make headway on this issue about what they need to do differently.
The sharing of public sector services continues to grow. And with such high dependency on digital technology it is important to get the IT right. This report outlines the digital considerations when undertaking a shared service programme; providing practical guidance on where to begin, and the IT elements required to plan a successful transformation.
There are pressures on universities to improve the overall student experience whilst they face real cuts in their budgets. Students expect their university to provide the IT and library resources they need to complete their studies. This report explores what needs to be done to support universities.
Today’s CEOs require their IT teams to be more focused on business outcomes. But what should IT leaders be prioritising, and what role does technology play? Understand the policies driving CEO thinking; and how IT can deliver business impact by cutting costs, reducing demand and improving services.
This report brings together the responses from multiple local government CEOs, to find out what they want from CIOs, CTOs and their IT teams, to help meet future public needs.
This report explores the issues around the management and provision of learning resources in FE, highlighting UK colleges’ priorities to deliver a 'digital first’ teaching experience, and what more needs to be done to ensure the availability resources. It suggests some practical solutions to improving quality whilst reducing costs.
The research captured the views of 100 senior government professionals that manage or influence decisions on IT to find out how well current IT systems and cloud adoption are stacking up against business needs and objectives in central government.
This report explores how charities are tackling the transformational challenge in practice. We look at current priorities, the challenges, and how to create the right culture to make change happen.
This report explores how councils are tackling the challenges of smaller budgets and raising citizen expectations through changes to the way they approach and manage their IT.
A guide which explains what managed cloud services are and helps you assess whether building your own in-house capability, or outsourcing to a specialist provider is the right choice for your organisation.
This report uses interviews and focus groups with 28 charities held with communications network CharityComms, to offer insight and advice on using digital services to drive better volunteer engagement.
This report examines what is motivating local authorities to move to the cloud, how IT leaders are managing the transition and how they ensure their plans stay on track to achieve the business’s objectives.
This guide is suitable for senior officers within government who are responsible for business and IT transformation, estate management and mapping IT to business strategy.
We examine key areas of website performance to help charities improve how they use their site for fundraising. We look at mobile performance, desktop speed, accessibility and the overall donation journey on PC and mobile. We also compare the website performance of five major categories of charities; aid, children, environment, health and animal and interview digital leads from some of the UK's biggest charities to identify concerns and examples of best practice.
This step-by-step guide will help government organisations through the process of procuring cloud services via Digital Marketplace. It covers what accredited cloud services are, procurement preparation, comparing suppliers and how to make the final decision. The guide offers insight and questions to ask at every stage of the procurement cycle to help government compare suppliers on a like-for-like basis.
This report will help government IT decision-makers look at how they can use cloud to transform their organisation and improve services. Based on a survey of 800 civil servants and interviews with senior civil servants and CIOs on the current state of government cloud adoption along with future plans.
We look at how digital and IT teams can work together to successfully manage and deliver digital projects in the charity sector. We also look at roles and responsibilities, what barriers prevent charities improving the delivery of digital projects, and how these can be overcome in co-operation with IT to deliver the best results.
Eduserv are pleased to sponsor the Digital Conference.
Details of the next meeting of the Eduserv Adobe Focus Group at the University of Central Lancashire
A UK public sector ICT conference and exhibition for senior decision-makers across all functions of government.
Informal meeting providing an opportunity to discuss the provision of applications software in universities and colleges
You’re probably immersed in your own processes to ensure that your company complies with GDPR but have you considered the impact on your interactions with third parties? To maximise effectiveness, get the dialogue with them started as soon as possible. Here are eight was y...
Stop talking and start building with open source, open standards and agile methods
The next EBP report will focus on the role of digital design in achieving health and social care integration (this is the second report on the topic – the first being about the context of...
Last week the Information Commissioner’s Office issued telecoms company Talk Talk with a record £400,000 fine for the security failings which led to the access by cyber-attack of nearly 160,000 customer files last year.
In a statement announcing the fine, the Informa...
Watch our videos
We're really proud to have won the AWS City on a Cloud Big Dream award!
Eduserv is pleased to announce the appointment of Jude Sheeran as Chief Executive at Eduserv.
Eduserv further enhances its services for digital transformation by partnering with Microsoft as a Cloud Solutions Provider.
OpenAthens and Third Iron have announced a strategic reseller partnership to enhance user-experience by providing a broad visual browsing search experience through BrowZine with integrated authentication through OpenAthens.
The Geological Society of London (GSL) has announced a strategic partnership with Eduserv. GSL is joining the OpenAthens access management federation – the only international and commercial Shibboleth federation, which will enable a single-sign-on for earth scientists accessing GSL’s publications.