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ESRI (UK) Agreement - FAQs

Obtaining GIS Software for University Use - FAQ

Please find below answers to the most common questions we receive. If your query is not answered here, please contact Chest: 01225 470523 or chesthelp@eduserv.org.uk

How do I get access to GIS Software?

ESRI is a world leading developer and supplier of GIS. ESRI software is available through Eduserv Chest, an organisation which acts as a focal point for the supply of software, data, information, training materials and other IT related products to educational institutions in the UK.

Full details of the Chest scheme for ESRI software can be found here.

Universities can subscribe to this scheme on an individual basis.

How do I know if my university subscribes to the scheme?

Email Chest Help - chesthelp@eduserv.org.uk - to find out if your university already subscribes to this scheme and, if so, the contact on your campus who can make the software available to you.

What software is available?

Almost the complete range of ESRI software is available through this scheme.

Only certain products with component from third-party companies are not available. You will need to check that the product you require is included in the option to which your university currently subscribes.

A full list of the products offered by ESRI through Chest can be found here.

What does the software cost?

There are nine different package options, at different price points, giving access to different collections of ESRI software. The scheme represents excellent value for money as it gives around a 95% discount on commercial software prices.

For more information on the options and their respective costs please see here.

If your university is already a member of the scheme then the contact for your site should provide you with information on the way the scheme is paid for within your particular university.

What can the software be used for?

The software may be used by any employee, student or other persons authorised by the Licensee for the purposes of the normal business of the Licensee's organisation, whether or not they are located on the Licensee's premises. Such use includes: teaching; research; personal educational development; administration and management of the business of the Licensee's organisation; and development work associated with the above. The software cannot be used for any training course or teaching programme to a commercial or government organisation.

For full details please see the general and special terms and conditions of the ArcGIS Licence offered via Chest. Clause 3 in particular addresses the issue of permitted use.

What about training for me on the use of the software?

ESRI (UK) provides a broad range of training courses run on a regular basis. More information at www.esriuk.com/training. Participants in the Eduserv Chest scheme can get a 50% discount on the current list price of any course.

How do I get technical support?

You should contact the primary contact person in your university. If you are unsure who the primary contact person at your university is, please contact Chest Help: chesthelp@eduserv.org.uk

Can I take the software abroad for a project?

The Eduserv Chest scheme only provides for use of the software in the UK. In other countries, ESRI software is licensed locally by other parts of the ESRI business network and there are commercial or legal restrictions on taking the GIS software supplied through the Chest agreement to other countries. Enquiries related to the use of ESRI software in other countries should be sent to chesthelp@eduserv.org.uk.

Can the software be used for paid-for research project work?

Not without prior permission arranged through Eduserv Chest and ESRI (UK). The software is provided at a significant discount on the basis that Universities will not be taking commercial advantage of ESRI's intellectual property.

To request use of the software on projects being paid for by an external organisation or government department, please obtain the 'ESRI Software - Commercial Use Request Form' from Chest: chesthelp@eduserv.org.uk

If it is deemed that it is inappropriate to use the currently licensed software for this project, it does not mean your project cannot go ahead but you will need to purchase the software at current normal commercial rates from ESRI (UK).

Can the software be used for the provision of paid for training courses offered to external commercial organisations?

No. The software is provided at a significant discount on the basis that Universities will not be taking commercial advantage of ESRI's intellectual property. You will need to purchase the appropriate type and number of software licences from ESRI (UK) to provide commercial training courses.

Can the software be used for development of a product that will be sold commercially?

No. The software is provided at a significant discount on the basis that Universities will not be taking commercial advantage of ESRI's intellectual property.

I have just become aware of the One Year time limited student edition of ArcView listed at the following site: http://www.esri.com/industries/university/education/student_faqs.html#student_list . Is this something we can make available to students under our Chest Agreement, possibly even without cost?

I'm thinking again of use of the software outside the UK or on student laptops in general where they can't easily access a dongle or licenced server.

The One Year student licence costs £100 and is outside the Chest deal. Orders would need to be placed directly on ESRI (UK). However, the software should still not be used outside of the UK so this option should not be seen as a "get-around" of the restrictions of the Chest Agreement. Where the software is being taken overseas this would still need to be agreed with ESRI (UK).

What is a USB Hardware Key?

The USB Hardware key is the same as the USB Dongle and is required for PC ArcInfo v9 and concurrent Arcview V9 software.

There is no cost and the user can download the Chest/ESRI Dongles order form from the Chest website.

What do I need to do if I'm upgrading to Microsoft Vista and Office 2007?

Install ArcGIS Service Pack 4 which is downloadable from the ESRI Website.

What happened to MapObjects?

MapObjects, although currently is offered as a commercial product, will not be available from ESRI Inc for the duration of this agreement. It was therefore deemed sensible to remove it from this contract as it is a 3.5 year agreement. Only 5 sites currently use this product (out of 160) and ESRI (UK) will offer them a package to be able to continue for the next 6 months outside of the CHEST agreement fro a pro rated fee if they wish. EDN is now being offered in this agreement and although is a different product we hope will satisfy developers within the academic community.

Which product do we need to license get SDE?

At ArcGIS 9.2, ArcSDE is no longer a stand-alone product. It is now known as ArcSDE technology and is included with both the ArcGIS Desktop and ArcGIS Server products.

Which product do we need to licence to get ArcGIS Server WorkGroup?

Educational Pricing for ArcGIS Server Workgroup is not offered from ESRI Inc at all and so cannot be included in this agreement. We have instead included ArcGIS Server Advanced Enterprise.

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ESRI will provide one complimentary registration to every Site participating in the Agreement to attend both the annual ESRI Education User Conference (EdUC) and the ESRI International User Conference (UC) that takes place in the United States during the period of the Agreement. Delegates should register online at www.esri.com/uc, use customer number 2637 and select the complimentary place option. This provides access to the main conference and education conference only and does not provide for attendance at seminars where extra charges apply or other activities, nor does it cover delegate travel and subsistence.

Does this also apply to the ESRI Europe, Middle East and Africa user conferences?

No this offer does not cover the Europe Middle East and Africa conference although ESRI is running a dedicated Education conference prior to the main event. More details can be found here: http://www.esriuk.com/emea2008/edu_conf.asp

We also have student rates to attend the main conference.