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Tag Archives: service providers

The Local Government Executive Briefing Programme – are you in..?

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The Local Government Executive Briefing Programme is pleased to be hosting an exclusive Shared Services event in partnership with Bristol City Council. As shared services continue to grow across the public sector and with increasing pressure to reduce spending, it is vital to implement changes in IT to support a smooth transition. On the 2nd March we […]

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FAM12 – Broadening Horizons

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FAM11- main room

We’ve been busy working on pulling together the programme for FAM12 – the annual federated access management event for UK universities, academic publishers and other interested parties that we run jointly with the JISC. It’s the second time we’ve taken the lead on organising this event. We’re currently in that slightly frantic phase between “wouldn’t […]

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The Good, The Bad and The Ugly: Error messages for blocked users

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This is a guest post from Phil Adams, Senior Assistant Librarian at De Montfort University on the usability of error messages for blocked users. What happens when blocked users (those without access rights) attempt to login to authenticated electronic resources? Well, you can only find out by trying, so I set myself up as a […]

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Who’s driving usability in Identity & Access Management?

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Login box for online content

A good colleague of mine likened usability to getting into a car and finding the indicator stalk on the wrong side of the steering wheel; to having the brake pedal to the immediate left of the accelerator pedal in the foot-well. As a passionate veteran car enthusiast I thought these a very good example of […]

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