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Eduserv Blog

News and views from the public sector IT specialists

Seamlessness and other stories: librarians’ views on identity and access management

There are now many aspects of delivering library services where the goal is essentially to “stay out of the user’s way.” For medical libraries, this can be especially difficult: patron support must extend across a growing range of devices (for which specifications are rapidly changing) and “use cases,” many of which are “off-network” (whether in […]

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itSMF – a technical perspective

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Last Thursday I attended the South West regional itSMF (Service Management Forum) event, which was hosted at HP (Bristol). This was my first itSMF event – I’m not even (yet) an ITIL practitioner), but based on what I took from the day, I don’t think it will be my last one. The day kicked off […]

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Innovation is vital for cloud adoption

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The next eighteen months will be a critical period in defining the extent to which cloud computing makes a difference to the way the public sector works. So said G-Cloud and Digital Commercial Director Tony Singleton in a recent interview with Diginomica. There is no doubt that central and local government have made substantial progress […]

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